Great Service Means Happy Customers
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We had a wonderful experience purchasing our new vehicle, and Roneel made the entire process easy and enjoyable. He was very friendly, patient, and helpful in guiding us toward the right vehicle for our needs. Roneel is knowledgeable and took the time to answer our questions and make sure we felt comfortable with our decision. We never felt rushed or pressured throughout the process.
We truly appreciate his excellent customer service and professionalism. We are very happy with our new vehicle and would definitely recommend Roneel to anyone looking to purchase a vehicle. Thank you, Roneel, for making our experience such a positive one!
Big shout out to David! Talk about above and beyond... I had no pressure or pushing from this salesman yet any question I asked he answered or got me the answer. A month later I bought a SUV from David and his helpfulness did not end there. He patiently walked me through all the ins and outs of my new vehicle including setting up the app. He also went along for a quick drive and showed me how to use the new technology. If you're looking for a new vehicle I highly recommend David at West Edmonton Hyundai. Thank you David for everything!
I just arrived home with my shiny new Kona and am over the moon not only with the car but the customer service I received.
Laken was my first point of contact as my sales rep. I live in Jasper so we literally communicated with phone calls and txt. Super nice guy. I did not meet him when I went to the dealership as he was away but he did call twice to ensure everything was going well and followed up once I was home. That's pretty next level in my books.
There were a few people I would like to thank who helped me through the process; Micheal C was the Finance Manager and Chandan the Finance Director, Josh the GM and Teresa, Commercial Account Executive (who I spent the most time with and got along with famously) I feel like I gained a friend and she did not miss a beat! Anytime someone crossed my path they asked if there was anything I needed or if I wanted them to check on how things were progressing. I appreciated not just 'being a number' but a valued customer.
Everyone at the dealership was friendly and ensured they sent me off with a positive experience.
I would highly recommend West End Hyuandai and hope to continue working with them in the future!
⭐⭐⭐⭐⭐ An amazing experience from start to finish
We recently bought our new car from West Edmonton Hyundai, and we couldn’t be happier with the experience. A special thank you to Uncle Mike, who went above and beyond for us. He was patient, knowledgeable, and genuinely passionate about helping us find the right car.
We ran into some difficulties with my driver’s licence during the process, and Mike and the team were incredibly understanding and supportive. They never made us feel rushed or stressed, and they did everything they could to help us move forward.
Everyone we met at the dealership was warm, welcoming, and friendly, and it felt more like being treated as family than as customers. We highly recommend West Edmonton Hyundai to anyone looking for a new vehicle, and we especially recommend asking for Uncle Mike!
Thank you again to the whole team. We’re very grateful.
Paniz gave us a very detailed overview of our new car. We asked a lot of queries about the vehicle to be purchased and she patiently answer to each and every question and clear our all doubts. She knows exactly how to translate every detail of the car into words! Overall, we are very satisfied with the service provided by the team …
